Privacy policy

Privacy Policy

Last updated: February 20, 2026

ZAYRMAISON (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience. Our store is hosted by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from the Services, and explains your rights under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (GDPR).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

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1. Personal Information We Collect

“Personal information” means any information that identifies or can reasonably be linked to you.

Depending on how you interact with us, we may collect:
• Contact details – name, billing address, shipping address, email address, phone number
• Financial information – payment method details and transaction confirmations (processed securely via Shopify and payment providers; we do not store full card numbers)
• Account information – login details, preferences
• Transaction information – products viewed, added to cart, purchased, returned or exchanged
• Communications – messages sent to us via email or contact forms
• Device and technical information – IP address, browser type, device type
• Usage data – how you interact with our website

We do not collect sensitive personal data.

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2. How We Collect Your Information

We collect personal information:
• Directly from you (when placing an order, creating an account, subscribing to emails, or contacting us)
• Automatically via cookies and similar tracking technologies
• From Shopify and service providers that support our store
• From advertising or analytics partners (where applicable)

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3. How We Use Your Personal Information

We process your personal information on the following legal bases:
• Performance of a contract (to fulfill your order)
• Legitimate interests (to improve our business and prevent fraud)
• Consent (for marketing communications and non-essential cookies)
• Legal obligation (tax and regulatory compliance)

We use your data to:
• Process and fulfill orders
• Arrange shipping and returns
• Provide customer support
• Improve website performance
• Prevent fraud and maintain security
• Send marketing communications (if you opt in)
• Comply with legal obligations

You may unsubscribe from marketing emails at any time using the link in the email.

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4. Cookies & Tracking Technologies

We use cookies to:
• Ensure website functionality
• Remember preferences
• Analyse traffic
• Support marketing and advertising (if enabled)

Where required by law, we request your consent before placing non-essential cookies.

You can manage cookie preferences through our cookie banner or your browser settings.

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5. How We Share Your Information

We may share personal information with:
• Shopify, which hosts our store
• Payment processors
• Shipping and logistics providers
• IT and analytics providers
• Marketing platforms (if applicable)
• Legal or regulatory authorities when required

We do not sell your personal data.

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6. International Transfers

Because we are based in Morocco and use Shopify (which operates globally), your data may be processed outside the UK or European Economic Area.

Where required, we rely on approved safeguards such as:
• Standard Contractual Clauses
• Adequacy decisions
• Shopify’s GDPR-compliant data processing framework

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7. Data Retention

We retain personal information only as long as necessary to:
• Fulfill orders
• Comply with tax and accounting obligations
• Resolve disputes
• Enforce agreements

When no longer required, data is securely deleted or anonymised.

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8. Your Rights (UK & EU Residents)

If you are located in the UK or EEA, you have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with your local data protection authority

To exercise your rights, contact us using the details below.

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9. Children’s Data

Our Services are not directed at children under 16. We do not knowingly collect personal data from children.

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10. Security

We implement appropriate technical and organisational measures to protect your personal data. However, no system can guarantee absolute security.

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11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with the revised “Last updated” date.

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12. Contact Information

ZAYRMAISON
Prestiga Loubane
Marrakech
Morocco
40000

Email: info@zayrmaison.com

For the purposes of applicable data protection law, ZAYRMAISON is the data controller of your personal information.